1 – Privacy Policy

Easy estimate (“we”, “our” or “us”) operates the Easy estimate website https://www.easyestimate.app (here and after referred to as the “Website”) and provides the Easy estimate app for Jira (here and after referred to as the “Platforms”).

This Privacy Policy is expressly incorporated into our Terms of Service for the Website.

2 – What Does This Privacy Policy Cover?

When using our Services or accessing the Website, you may provide us with your personally identifiable information (“Personal Information”). This Privacy Policy describes how we collect and use the personal information you may provide on our Website or using our Services. It also describes the choices available to you regarding our use of your personal information.

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

This Privacy Policy is also applicable to any personal information that our business partners, subsidiaries and affiliates may share with us or that we may share with them.

3 – What Information Do We Collect?

Platforms Information:

Information within Jira, Atlassian  All payments to the app will be paid via Atlassian and we do not store any payment information from the customers

All storage such as configurations and preferences are stored within the Atlassian ecosystem using Atlassian's Forge Storage APIs.

Information you provided to us: We collect information about you when you input it into the Services or otherwise provide it directly to us, via email or other support channels to help you with troubleshooting or debugging any issues.

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our services in the Platform. This information includes the features you use; the links you click on; the type, etc.

Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.

Web browser cookies: Our Website and Easy estimate App may use “cookies” to enhance your user experience. Your web browser may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to reject cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Website may not function properly.

Please also note that “cookies” are used to collect general usage and volume statistical information that does not include personal information.

We may use a third party service provider or our business partners to gather information about how you and others use our Website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our Website is used.

4 – How we use information we collect

The App talks to your Jira projects to fetch information regarding your projects to give you useful insights about the project delivery and the statuses of the projects. Your data never leaves the Atlassian ecosystem.

The information we collect via analytics is used to improve the Services provided and build other features that improve the product in the future

Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services.

For safety and security: We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.

To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

6 – What Happens When There Are Changes to this Privacy Policy?

We may update and amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we amend this Privacy Policy, we will notify you by posting an announcement on the Website. If we make any material changes to this Privacy Policy, we may also choose at our discretion to notify you through the Services and/or by sending you an email.

You are bound by any update and amendment to the Privacy Policy when you keep using our Website and our Services after such update or amendment has been first posted on the Website.

We encourage you to periodically review this page for the latest information on our privacy practices.

7 – What If I Have Questions or Concerns?

If you have any questions or concerns regarding this Privacy Policy and our practices in accordance with thereof, please send us message at support@easyestimate.app. We will make every effort to resolve your concerns quickly.

Last update date: July 18, 2024